Write to a human
Questions, bugs, purchase trouble or an idea for the woods: write in English or Polish, whichever is easier for you.
Send an emailAnswers usually arrive within a few working days.
What helps us help you
- your device model and system version
- the app version from the Tiny Woods page in the App Store
- the chapter and level number, or a screenshot of the board
- for purchases: the App Store receipt or the transaction identifier
Good to know
Plays offline
All 600 puzzles and the daily challenge live inside the app. No connection needed.
No account
Nothing to sign up for. Progress is stored on your device and backed up to your own iCloud.
One fair solution
Every board is verified before it reaches the woods. Guessing is never required.
Frequently asked
Tap a question to open the answer.
How do I place a critter on the board?
A single tap crosses out a cell where no critter can go. Press and hold, or double tap, to place a critter. The same gesture takes it back. If holding does not suit you, switch Input mode to Tool selection in the game settings: you then pick the twig or the critter first and simply tap cells.
What are the rules?
- exactly one critter in every coloured region
- exactly one critter in every row and every column
- critters never touch, not even diagonally
Every puzzle has exactly one solution and can always be reasoned out from the board in front of you.
How do hints work?
There are three stages. Nudge shows where to look and Explain talks through the logical step - both free. Solve step places one critter for you and costs 25 leaves, or watching a short video. Every stage counts as a hint used, so the bonus for solving a board unaided is gone.
Do I need an internet connection?
No. Puzzles, chapters and the daily challenge are all inside the app. A connection is only used for ads, purchases and the iCloud backup.
Where is my progress stored?
In a database on your device. There is no account and no server of ours. When iCloud is available, Tiny Woods also keeps a private copy in your own iCloud space.
I have a new device. How do I bring my progress along?
Sign in to the new device with the same Apple Account and install Tiny Woods. When the game finds the iCloud save, it offers to restore it. Accept the offer before you start playing, because starting fresh overwrites the copy.
I bought Premium but the game still shows ads.
Open the Premium screen and tap Restore purchases. Purchases are tied to the Apple Account that made them, so make sure the device is signed in with that account. If it still does not unlock, send the App Store receipt and we will sort it out.
How do I cancel a subscription or a free trial?
Subscriptions are managed by Apple, not by us: open Settings on your device, tap your name, then Subscriptions, and cancel Tiny Woods there. Cancel at least 24 hours before the period ends, otherwise it renews. A trial that you cancel stays active until its last day.
Can I get a refund?
Refunds go through Apple, which is the seller of every purchase in the app. Report the problem on Apple's refund page and describe what went wrong. Write to us as well if something in the game caused it, and we will help.
How do I get rid of the ads, or change my ad choice?
Remove Ads or Premium switches the advertising off for good. To change your consent for personalised ads, open Settings in the game and tap Ad consent, or use iOS Settings, Privacy and Security, Tracking.
How do I turn the daily reminder off?
In the game, open Settings and switch Notifications off with a single toggle. Fox speaks up a few times a day at fixed hours: 9, 12, 16 and 20. The hours cannot be changed, and everything is scheduled on the device itself.
Which languages and devices are supported?
The game speaks English and Polish and follows your system language. It runs on iPhone and iPad, with iOS or iPadOS 15 or newer. This website is available in five languages.
I think a puzzle is wrong or the game crashed.
Every board is verified to have exactly one solution before it ships, so a puzzle that looks impossible is worth reporting. Send the chapter and level number with a screenshot, and the fix goes into the next update.
How do I delete my data?
Deleting the app removes the local database. The iCloud copy is removed in iOS Settings, under your name, iCloud, Manage Account Storage. The privacy policy explains what our providers keep and how to ask them about it.

